We’ve all been there, your learning and performance project has gone awry despite your best intentions. Sometimes it’s due to an unrealistic schedule, or worse yet, an unreasonable customer (manager, stakeholder, etc.). A successful learning and performance professional avoids these pitfalls by successfully managing their project.
Whether it is providing direction for a highly complex online learning initiative, designing learning modules, or facilitating a course, learning and performance professionals must plan, organize, and manage resources. This program will assist you by offering a context for project management within your interventions as well as information on how to deal with the two most common issues that arise in managing a project: unrealistic schedules and unreasonable demands
Objectives
· Define project management within the context of a learning and performance intervention
· Describe an unreasonable schedule or customer
· Identify three solutions for dealing with an unreasonable schedule or customer
Ken Jones has spent 25 years in the semiconductor industry managing projects in new product development, manufacturing and marketing. He is currently at Freescale Semiconductor, where he manages a team of globally distributed project managers responsible for the development and launch of new products. In this role and industry he has had the good fortune to work with countless unreasonable internal and external customers and helped teams work on countless unrealistic deadlines. He is now able to share what he and his peers have learned from these experiences. 
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