June Lunch & Learn
"Are you REALLY listening to me?" :
Rethinking What You Know About Communication Training & the Multi-Generational Workplace
NOTE: Register by June 17 to reserve a lunch.
Credit card users MUST pay in advance. If you are paying at the event, we can only take cash or check.
Here's something you've probably heard (and said) countless times: "I hear you saying that <insert parroting back here>."
This is a common technique of "reflective" listening, which is frequently taught as a core listening competency...a key professional and interpersonal communication skill.
But there's a few problems with this particular technique, especially in the workplace:
So why do we persist in training people to use it? And why do we use it ourselves? The answers may lie in how our culture has shifted now that -- for the first time in our history -- there are FIVE different generations active in the workplace, with each hearing and responding selectively.
- Most people are pretty smart.
- People generally KNOW what they just said.
- At worst, it can become irritating - and a communication obstacle
About the Speaker:
The so-called millennials also see (and HEAR!) right through outdated "techniques." Over-usage of traditional communication tools may not be as effective today as they were in the past.
Soooo...what can a skilled communicator, trainer, or coach do to keep up with the times? How can you boost your own listening skills, while helping to develop others?
Join us for a (very interactive) session focused on:
- Listening "cultures," and how different generations have varying needs
- 3 types of listening skills
- Listening for "The Big 5" (critical for coaching and creating agreements)
Several-time entrepreneur, Sherry Lowry is a strategist, a specialist in identifying career next steps for high potentials, and a legacy planning business mentor. Her client relationships include company founders, CEOs, their direct reports, or their recognized and emerging fast-track staff.
Sherry has created and fully developed staff in six previous businesses, and her expertise is catalyzing others to put their best self and capability forward. She has been adviser to the International Coach Federation and carries their highest credential of Master Certified Coach.
Sherry's primary leadership focus is what succeeds across all 5 generations (think Buffet = 5th generation) rather than what fails or divides. Members of her 5-generation Vision Enactors collective carry and practice core competencies that she will reference in this presentation.
Sherry lives in Austin with her family. She is an active member of ASTD and serves on several local boards, including All Blind Children of Texas.
Register now for: Rethinking What You Know...
2013 Annual Austin E-Learning Symposium Conference
The E-Learning Council is pleased to announce the 2013 Annual Austin E-Learning Symposium conference web site is open for registration: http://els.elearningcouncil.com . Be sure to take advantage of the early-bird discount by registering now to save $120! Austin ASTD members please use ASTDAUS13 for an additional discount.
We have an exciting line-up shaping up for this year’s E-Learning Symposium and Workshops.
Speakers at the conference on Wednesday, June 12, 2013 include:
- Emerging Insights on Learning: The Road Ahead
Dr. Mark Milliron, Western Governors University
- Public Facing Training
Linda Warren, MicroAssist
- Think Like a Game Designer
Jeff Johannigman, Texas Workforce Commission
- Augmented Reality and 3D Graphics: New Avenues of Learning
Jeremy Kenisky, Geomedia Inc.
- The Changing E-Learning Landscape, a Panel Discussion
Tim Ellinger, Lynda.com and Dr. Paul Miller, Softchalk
- Humanizing E-Learning with Informal Video: Pluses, Pitfalls and Practices
Katie O'Malley and Tom Carroll, The National Alliance for Insurance Education and Research
- Leveraging the Power of Infographics
Randy Krum, InfoNewt
Want to take a deeper dive? Don't miss the following in-depth sessions / workshops on Thursday, June 13, 2013:
- Transitioning from E-Learning to M-Learning
RJ Jacquez, Mobile Learning Analyst
- Guide to Recording Great Audio for Your E-Learning and Podcasts
Alex Turkovic, Big Commerce
- What Your Momma Never Told You, Top E-learning Tools and Strategies for Accessibility Compliance
Hiram Kuykendall, MicroAssist and Kathy Keller, Department of Family and Protective Services
Please note, registration for the workshops is separate from the E-Learning Symposium, and registration to the Symposium is not mandatory to attend the workshops.
E-Learning Symposium 2013 Austin is around the corner
Get your ticket today!